Frequently asked

Questions and answers

The things people ask us most often. If your answer is not here, write to us.

Orders & shipping

Common questions about shipping, returns and exchanges.

Where can I buy neuroVIZR?

The device is available in our online store.

Is shipping free?

Yes, shipping is free.

Can I return my order?

Yes, within 30 days of receiving it, as long as the product is unused and in its original packaging.

How can I cancel my order?

Get in touch straight after placing the order: info@neurovizr.ee or +372 5342 4741.

neuroVIZR

Common questions about the device.

What is neuroVIZR?

neuroVIZR is a light and sound device built to stimulate the brain's natural neuroplasticity, ease tension, improve sleep and support focus.

How does neuroVIZR work?

The device uses specific light frequencies and purpose-made audio programmes that guide the brain towards frequencies where the neural network settles and the body relaxes deeply.

Is neuroVIZR safe to use?

Yes. It is a non-invasive wellbeing device, tested for regular use and safe for both eyes and hearing. It is not suitable for people with epilepsy or high sensitivity to light. If you are pregnant or have a neurological condition, talk to your doctor before using it.

How long is one session?

An average session lasts 11 to 15 minutes.

What benefits can I expect?

After only a few sessions users have described less tension, better sleep, sharper focus and more creativity.

Do I need to know how to meditate?

No. The device guides the brain itself; no skill or effort is asked of you.

Is neuroVIZR suitable for children?

It is officially recommended for adults aged 18 and over. For younger users, only under parental responsibility and after medical advice.

NeuroVIZR Benefits

How often should I use NeuroVIZR for best results?

We recommend engaging in NeuroVIZR sessions three to five times per week, one session per time. This frequency and duration are optimized to foster beneficial neuroplastic changes without overwhelming your brain.

Can NeuroVIZR help with stress?

Yes! Many users report a noticeable drop in stress levels after just a few sessions. NeuroVIZR is designed to create calming light and sound environments that promote relaxation and emotional balance.

How does 40Hz sound and light help with brain health?

Research shows that 40Hz stimulation can encourage healthy brain function, improve focus, and potentially support neural regeneration. This frequency is linked to better brainwave synchronization and relaxation.

Brain Entrainment and Brain Engagement

What is Brain Entrainment?

Brain Entrainment is like using a metronome for your mind. If your brain hears a steady beat or sees a flashing light, its electrical rhythms will begin to speed up or slow down to match that external pulse — a kind of neurological reflex.

What is Brain Engagement?

Brain Engagement is the evolution of entrainment. Instead of forcing your brain to follow a steady beat, it uses shifting, unpredictable rhythms to keep your mind active and curious — building lasting mental flexibility.

Is Light or Sound more effective for Brain Entrainment?

Flickering light is significantly more effective than pulsed sound. About 30% of your brain's cortex is dedicated to processing vision, while only 3% handles hearing — light recruits a much stronger neural response.

Does the NeuroVIZR use binaural beats?

Yes, the NeuroVIZR uses both binaural beats and isochronic tones, integrated with the device's high-intensity light patterns for a stronger, more reliable signal.

Safety and Considerations

Is NeuroVIZR suitable for everyone?

NeuroVIZR is designed with safety in mind, but it is not suitable for individuals diagnosed with epilepsy or those highly sensitive to light. We strongly urge individuals with these conditions to refrain from using the device.

What should I do if I feel unwell during a session?

Immediately adjust the settings to lower intensity, simplify the session, or stop altogether. Increasing the ambient light in your environment can also help mitigate discomfort.

Is it okay to use neuroVIZR after consuming alcohol or drugs?

Using neuroVIZR under the influence of alcohol or drugs can significantly impair your session's safety and effectiveness. We strongly discourage the use of the device while under the influence, as it may exacerbate health risks and alter the intended effects of the session.

NeuroVIZR Original

What is NeuroVIZR Original and how does it work?

NeuroVIZR is a neurostimulation headset that uses light and sound at 40Hz to gently guide your brain into healthier states — non-invasive, easy to use, ideal for improved cognitive performance, focus, and relaxation.

Rouge

Why RED?

Red light offers a calming, inviting entry point into altered states — often described as reminiscent of sunrise and sunset. The internal colors you see are generated by flickering frequencies, not the LED color itself.

Can we use ROUGE with all of the NeuroVIZR Collections?

Yes. The NeuroVIZR ROUGE device can be used to experience any and all of the NeuroVIZR Collections and sessions.

Does the ROUGE produce heat?

No, the sensory experience does not have any significant increased temperature output.

Is there a risk of ROUGE harming the eyes?

On the contrary, there are numerous peer reviewed studies that indicate the likelihood of attractive benefits.

What does 670 nm mean?

Scientifically, the “nm” means “nanometer”, which is a way of measuring the wavelength of the light. Wavelength is related to what we normally call the “color” of the light. 670 nm light is a deep, rich, ruby red color.

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